Terms of Service

Privacy Policy
This is our privacy policy. If you landed here, it means that you want to learn how we process your personal data and protect you
privacy at PhytoSmart, www.phytosmart.com.

 

The Privacy Policy was previously a part of the Terms and Conditions which you would agree to as you checked out at
www.phytosmart.com. Laws passed in the European Union (EU) now require us to get your OK as a separate line item from Terms
and Conditions. Although we do not currently market to or sell into the EU, we strive to comply.

 

Essential info we collect:
In operating our store, we must capture some information about your device, such as your IP address and information related to
your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication
that you logged in.

 

We do that in order to:
● remember who you are after you log in so that you do not need to authenticate at each click;
● monitor if our website is running with the high performance we are dedicated to providing;
● let you browse between products without having to start back from the home page at each click;
● remember if you put something in your shopping cart before you decide to checkout; and
● control that your data is processed securely.
We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text
files that most websites use. A website places cookies in the web browser and then reads the information collected through the
cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (firstparty
cookies), we could not provide you with the smooth experience that you expect while you are navigating a website.

 

Order information you expressly provide
If you buy something from our store, we will need more specific information about you. To fully process your order and ship the
merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and
billing address. We also use your contact and order information to send you communication related to the processing of your order.
We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.

 

Accounts
You can sign up for an account if you’d like. This will confirm your interest in our store and we will remember your information and,
when you decide to buy our products, you do not have to provide all of your information over again — you just have to log-in. Before
registering your account, we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent,
we will open your account. We also give you the ability to easily withdraw your consent and delete your account. Just connect with
us at PhytoSmart, 74 Orion Street, Brunswick, ME 04011, www.phytosmart.com, sales@phytosmart.com, (207) 281-2890.

 

Partial Purchases
If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information,
such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in
receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop
sending you these communications right away.

 

Reviews and Check-ins
If you have completed a purchase, we will send you an email to ask you to review the product you bought. We want to be sure that
whether you love your purchase or have a complaint, you can share your opinion with other customers. We will also send you
occasional emails checking on your progress.

 

Personalization
We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed,
where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link).
This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on
your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this
information through cookies, called a “beacon,” that we allow you to block. You can read more about cookies in the Cookies section
of this privacy policy. We may send you an email newsletter from time to time. And we will always give you an easy opt out of any
email we send.

 

Other uses of personal data
We use partners to process your payments on our site and to send emails to you. These partners also have privacy policies that
protect your information and only store this information for our use.

 

How do we process your information?
We use external provider, Click Funnels, to run our store, that is based in the US and is a participant in the EU-US Privacy Shield
Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy
Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce.
11305 Four Points Drive / Building II, Third Floor / Austin, TX 78726
Through Click Funnels, we also use other, highly specialized external providers to provide the most competitive services.
Payment: Our store is PCI-DSS compliant for the security of credit card information). We use accredited companies to process your
credit card information, Stripe & Paypal.
Shipping: We integrate primarily with UPS and other common carriers to fulfill your orders.

 

How can you control your personal data?
If you are one of our customers who is in the EU, please understand that we do not ship anywhere outside of the US and Canada so
there’s truly no need for you to have an account at www.phytosmart.com. However, if you choose to do so, please understand your
rights without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you
do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy
to help.

 

How long do we keep your data?
We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly,
we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to
delete it.

 

Do we have any legal obligations when handling your data?
Many. We might need to share your personal information to comply with applicable legal obligations. We might need to retain your
information for tax purposes or fraud detection.

 

Who can you reach out to for privacy matters?
You can contact us at:
PhytoSmart
74 Orion Street, Brunswick, ME 04011
sales@phytosmart.com

 

Do you need to lodge a complaint?
If you have any privacy complaint, you have the right to lodge a complaint with our supervisory
authority using the contact info above.

 

Any update?
If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new
version on our website, and we will make it clear on our home page www.phytosmart.com so it will be visible as you enter our store.

 

Cookies.
Cookies can be used to recognize you when you visit our Website, remember your preferences, and give you a personalized
experience. Third party integrations on our Website also use Cookies. By using our Website or Services, you are agreeing to the
use of Cookies and similar technologies for the purposes described in this Privacy Policy. It is possible to disable Cookies through
your device or browser settings, but doing